Welcome to Artemis!

Demo: Artemis Trouble Ticketing System

The Artemis request tracker provides you with a single interface for all of your client requests. Each company has it's own set of work request tickets and each company can have multiple users who can add and update work request tickets in the system. Notes and responses to tickets can be automatically emailed to specific system users when a ticket is added or changed.

Demo Artemis accounts... We have provided three demo accounts for you to choose from:

System admin, with full access to all functionality.
Username: systemadmin
Password: systemadmin

Company admin, with the ability to view and approve bids, add and update tickets.
Username: companyadmin
Password: companyadmin

Company user, with the ability to add and update tickets.
Username: companyuser
Password: companyuser

Please Note: The demo database is automatically cleaned out on a regular basis. Feel free to add what you like, but understand that nothing entered into this demo will be permanent.

Other Artemis features include...
  • Tickets can be organized by group or project as well as linked with other related tickets to ensure that issues with dependencies are not lost in the shuffle.
  • Tickets can be flagged with a number of different status and priority values for easy tracking.
  • Tickets can be "snoozed," dropping them out of the active list for a specified length of time.
  • Tickets can be added to a watch list by clients so they can stay on top of "hot" issues.
  • The next step option allows you to quickly see the next critical item in the process of fulfilling the ticket.

← Request Viewer
The request viewer is a well-organized view into a single request's details and history which utilizes in-line editing features to quickly update pertinent information.

Advanced Request List →
The advanced request list helps you easily group, sort and search requests.